Stupid @*#)(% "help" at Sprint.

(I apologize in advance for this super-long blog, but I needed to vent.)

Ok, so the supposedly "customer service" at Sprint ended up wasting 40 minutes of my life.

40 fricking minutes. (pardon my french.)

here's some of the actual conversation.

"WHAT S THE REASON FOR THE CALL Q GA

"I am unable to access my account online ga

WHAT IS THE REASON Q GA

i dont know, i had an account number that i entered and it said that the number is invalid so i called you and they said that the number was wrong so they gave me a new number and it still says invalid ga

PLEASE TRY TO REREGISTER FOR AN ONLINE ACCOUNT GA

How do I do that ga

GO TO SPRINT DOT COME WHERE YOU XXX

No i don't mean my login with the sprint account, i mean the account that i pay my bill with ga

THAT WOULD BE THE ONLINE ACCOUNT YOU WOULD BE ABLE TO PAY YOUR BILLS ONLINE GA

that's right, i have to add the account to my profile online correct? ga

THAT IS CORRECT GA

and my point is that when i try to add the account it says the number is invalid ga

UM ARE YOU REFERRING TO YOUR SPRINT ACCOUNT NUMBER OR YOUR BANK ACCOUNT NUMBERS Q GA

my sprint acct number ga

LET ME GIVE YOU YOUR ACCOUNT NUMBER AND TRY IF THIS WORKS THE ACCOUNT NUMBER IS XXX XXX XXX GA

ok let me try that…its still invalid ga

DID YOU ENTER XXX XXX XXX Q GA

Yes ga (What, do you think I would make up a new account number just for the heck of it??)

WHAT DOES IT SHOW ON YOUR SCREEN GA

It says account number is invalid (um, DUH!) ga

WHAT EXACTLY ARE YOU TRYING TO DO Q GA

I am trying to add my sprint account to my profile so that i can pay my bill online ga

ONE MOMENT LET ME CHECK GA

ALL RIGHT PLEASE ASK THE CUSTOMER DO YOU HAVE AN ONLINE ACCOUNT ALREADY OR ARE YOU STILL TRYING TO SET UP A NEW ONE Q GA

yes as i said earlier i already have my online profile ga

BUT IF YOU ALREADY HAVE ONE ALL YOU HAVE TO DO IS ENTER YOUR USER NAME AND PASSWORD THE ACCOUNT NUMBER WOULD NOT BE USED ANY MORE ONCE YOU ENTER YOUR USER NAME AND PASSWORD IT WILL BRING YOU TO YOUR ONLINE ACCOUNT AND I COULD GIVE YOU THE INSTRUCTIONS IN HOW TO MAKE A PAYMENT 9NCE YOU RE ON YOUR ONLINE ACCOUNT GA

Yes, I am online on my online profile, i see my pager and data plan, when i click make a payment, it says enter account number, and that is where it is saying account number is invalid ga

THAT WOULD BE YOUR BANK ACCOUNT NUMBER GA

ok let me try that then ga

NO PROBLEM TELL ME IF YOU ENCOUNTER ANY PROBLEMS AFTER GA

it still says invalid. the instructions says to enter the account number that i manage, what number is that? ga

WHAT ARE YOU USING TO MAKE A PAYMENT CREDIT CARD OR CHECKING ACCOUNT Q GA

no i can't even get into my account to make an payment! ga

SIR YOU ARE NOT IN YOUR ONLINE ACCOUNT GA

(SIR?!?!) that's my point, how do i get in??? (*#&$ it!) ga

YOU GO TO SPRINT DOT COM ONCE YOU RE ON THE HOME PAGE ON THE RIGHT SIDE OF THE PAGE THERE IS A SPACE FOR YOU TO ENTER YOUR USER NAME AND PASSWORD FILL OUT THE INFORMATION AND CLICK ON GO GA

yes i have already done that ga

DO YOU SEE SHOP MY SPRINT DIGITAL LOUNGE AND SUPPORT ON TOP OF THE PAGE Q GA

Yes ga

PLEASE CLICK ON MY SPRINT GA

Ok ga

THEN GO TO OVERVIEW GA

Ok ga

LOOK FOR BILLING AND PAYMENT AND THEN RIGHT BELOW THAT IS A PAY NOW BUTTON THAT YOU WOULD HAVE TO CLICK GA

There is no billing and payment ga

TRY BILLING AND PAYMENT UNDER MY SPRINT GA

(didn't I just say there's no billing and payment?) there's only overview, phones and plans, settings and passwords, and my online tools ga

THAT S ODD IT S SUPPOSED TO HAVE BILLING AND PAYMENT LET ME PUT YOU ON HOLD FOR A COUPLE OF MINUTES AND CHECK WHY YOU DON T HAVE THAT ON YOUR ACCOUNT GA

perhaps it is because i have not added my sprint account because it keeps saying it is invalid ga"

So the conversation went back and forth like that for 40 minutes (FORTY @^$&#!~ MINUTES) until I tried the account number without spaces.

It worked.

WHY DID THE WOMAN GIVE ME THE ACCOUNT NUMBER WITH SPACES IF IT WASN'T SUPPOSED TO HAVE SPACES??????

ok, I'm gonna go and hit my pillow to get rid of my aggravation.

Good night.

Famine and Vaginas

I'm taking part in a 30-hour Famine sponsored by WorldVision. It's an event to raise money and awareness for hungry children around the world. So basically what I did was raise money (the minimum was 180 and I raised $360 to donate), and the money will be sent off tomorrow.

Then in December, I'll not eat for thirty hours so that I can be more aware of how the children who are chronically hungry are feeling everyday.

So, I'm really looking forward to the challenge and the awareness.

I'm also taking part in the Vagina Monologues here in February. I'm so excited for it. I'll update some more about it later when it actually happens.

Mouses.

No, that wasn't a typo.

Last weekend, at my friend's house, a guy said he saw three mouses. I told him, it's mice. Then as I giggled, I told The College Sister what he said, and he interuppted with "mices". Again, I said, "MICE!" Then I asked another guy to tell me the plural of mouse. He said mouses. And another guy. And another. So literally the whole football team said mouses with a few exceptions.

Two said mice was the singular, and mouse was the plural. A couple said mices. One said "rats" which was hilarious. Only three of the boys gave me the right answer.

Then the original guy and the second guy to say "mouses" decided to try and get me back, so they asked me to tell them the word for the birds that tend to go on football fields. When I said I didn't know what they meant, they said they could be white and black, or gray, or silver, or white. (I told them they already said white, but they ignored me.) Somehow, I figured out that it was geese. Then the first guy told me, "ok, so what's the plural?"

"Um, that IS the plural."

"Ok, so what's the singular?"

"Goose."

At this, they commenced to jump up and down while giggling manically.

"Um, that's the right word."

The first guy stopped jumping and said, "She's right."

I just stared at them and said, "You just made yourself look even stupider."

They didn't have a response.

I guess they took one too many hits on the head.

Aaanyway, for Thanksgiving, there's a Thanksgiving basketball classic here that The College Sister's playing in so my Dad and Baby Sister is coming up. I can't wait.

I'm also getting a haircut that weekend--the bottom part of my hair's dead. So I can't wait for that.

That's pretty much all the news I have so far :)

oops.

Ok so it's pretty much the next weekend and I still haven't updated :)

here's my update!

Ok, first of all, the Green Festival...

It was great! What we did wasn't so much fun, mind you, but the festival itself was so interesting. But I'm getting ahead of myself.

Upon arrival, we headed to get registered and get our Green Festival Staff T-shirts (which was really cool) and then Clean Freak, Froggie, and I were assigned our own station. There was four bins there which were labeled Paper, Compost, Recycle, and Landfill. We were responsible for telling people which bin to throw things into. One of the cool things we saw there was that all the little plastic cups they had samples in were actually compostable. I know, plastic is compostable?!?!?! Since when?? Well since they're made out of corn and sugar cane. So they're compostable. It was really cool--you could barely tell except for the fact that they had a slightly different texture. We took turns taking individual breaks so that we could walk around the festival and check out all the booths. (It was indoor at the Conference Center in Chinatown.) So it was fun seeing all the booths with all the "green" things you could imagine--including elephant dung paper crafts, organic cotton clothing, recycled sailcloth bags, "green" movers, etc etc. So it was a learning experience.

After the festival closed, we all gathered up all the bags from the bins and brought them to the back and sorted through the trash. Some people had thrown things into the wrong bin so we had to re-sort everything to make sure the right stuff went to the right place. There was a U-Haul sized truck for the compost trash bags, another truck for the paper materials, a huge bin for the recycables, and I don't know where the trash went. But there was so many things that went into the compost, paper, and recyclables areas. I couldn't believe how little was thrown away. Makes me happier to see that people are doing something about saving the Earth.


Anyway, after that, us girls had a wine and cheese party. It was a lot of fun because it was just us girls (at first) and we shared wine and cheese and played games and had all around fun. We dressed up and wore heels and things like that. Then some boys crashed our party (:P) but it was still a great day/night for me.

So what else is new?

Oh yes, my boyfriend broke up with me.

I don't wanna go into the details here so I'll just say he needed some space and leave it at that. Yes, I'm okay (not 100% but you get the gist) but yeah...it's hard for me right now.

So...as for homework, I'm pretty much caught up in all the classes except for one, but I plan to spend THIS weekend just focusing on that one homework/paper. Wish me luck once again :)

Football, Cheering, and Sickness.

Football, Cheering, and Sickness, oh my.

Tomorrow's the last home football game of the season. Sorta bittersweet because I'm happy that it's ending, but it went by too fast. So I'm cheering my last football game for this year. We've been working our asses off for most of the season, so it's all good. Tomorrow'll be fun.

Only if the Wicked Witch of the Sickness doesn't interfere.

I think I've been having a fever for the past three days. I've felt sweaty most of the three days, and felt really hot. Didn't sleep well the last three nights either, because kept waking up in the middle of the night, only it was like, a quarter to the middle of the night, halfway to the middle of the night, the middle of the night, a quarter after the middle of the night, halfway after the middle of the night, and a hour before the alarm.

Damn that hour. I can't fall asleep because I'm expecting the alarm to go off. Just when I finally do, the alarm goes off.

Anyway, so tomorrow I have two classes in the morning...then the football game. Then the Green Festival on Saturday, then Dorm Swap filming ( a show I'm guest-hosting for the campus TV station) on Sunday. And sometimes in between, trying to finish all the goddamn homework I've got to turn in by the next week.

So. Yeah. Don't expect any posts this weekend. But if I do post, yell at me and tell me to do my homework.

Obama and the Election

So we now have a new president. Barack Obama. I see big things in the future!

So here's what happened in my day here.

The morning began as usual--well not as usual as I almost overslept--but anyway there was a campus wide poll to see who the campus supports. Then the rest of the day went by, and at 7, we went to the SLCC where there was a "sleep-in".

We were all there with our blankets and pillows and in our sweatpants. We settled in and watched CNN on the big screen. Much cheering was heard every time a state was won by Obama.

As soon as Obama was elected president, the house erupted in cheers and every stranger hugged the stranger next to him or her. It was touching.

So, let's see what Obama brings to America.

Man's Best Friend

This campus is petist. Not racist, but petist.

Pretty much the only pet that's actually allowed on campus are dogs. (I don't count the pets that were snuck into the dorms illegally) Other than fish in a certain size tank, that's the only pet you can have in your dorms. The reason for this is that the dogs are supposedly "hearing" dogs. Of course, the majority of the dogs are puppies and/or miniature dogs such as poodles that poop on the staircases or chihuahuas with anxiety disorders.

So what's wrong with other pets? As long as we register them or let the resident advisors know that they are here, I think we should be allowed to have other pets in the dorm rooms. And of course, as long as the other roommates in the room approve.

I really, really, really want a hedgehog. They're the cutest little creatures ever, and so unique. They're easy to care for, fun to play with, and how can you resist their cute little black noses?

But nooo, the dorm policy (and Clean Freak) says they're not allowed in the rooms...So it's no pet for me.

It's injustice, I say. Down with Petism! Care to join me on my protest march to the Campus Activities desk?

People Watching

The other day I went to the Maryland vs. MSSD high school football game. It was pleasantly cool that night, instead of the windy, freezing, I-can't-feel-my-extremities, kind of cold we've been having lately.

I couldn't sit with The Boyfriend because his coach made the football team sit together, so I sat in the MSSD section. (Being a rival of Maryland deemed it impossible for me to sit in the Maryland section.) And the game ended up being boring as MSSD got killed, so I started people watching.

I watched two people in particular. I'll call them the Wave Girl and the Cheering Boy. The Wave Girl was desperately trying to get the MSSD section to perform a wave. You know a wave, it's when people stand up row by row and make a "wave". Anyway, Wave Girl was trying to get everyone to look at her and perform the wave as she commanded. But of course, everyone ignored her and went on watching the game/talking with each other/fighting over free candy. So while I was watching her, she actually got so angry that the crowd wasn't following her that she actually was beginning to cry. She crossed her arms and stomped off to the other side of the section where she began telling the one friend who would pay attention to her all about how lousy the fans were and how they needed better spirit to support the team, etc etc.

That cracked me up.

Now for Cheering Boy. He was standing on the very left of the section, (I was sitting in the middle of the section, both from left to right and from front to back.) and he was doing a chant from MSSD but he was butchering it. I mean he was doing it horribly--it was kind of hard to watch. But he was refusing to stop. Even after people told him to sit down. And told him again. And threw their free candy at him. He wouldn't stop. He says he was cold and he was shivering and "I'm going to dance until I warm up then I'll stop." After shifting my attention to Wave Girl for a while, I noticed Cheering Boy was missing. I finally found him on the other side of the section (the far right side) next to Wave Girl discussing how lousy the fans were. Then he proceeded to start up his chant on the other side amid a fresh wave of protests.

That cracked me up as well.

After a while, and a cupful of really good, really hot apple cider, I realized upon returning to my seat that Cheering Boy was now in two rows in front of me in the bleachers. And he was still doing his chant. While blocking my view.

Now it wasn't not so funny anymore.

Right then, MSSD scored a touchdown. Cheering Boy immediately turned around and said, "Come on! WE JUST SCORED! Stand up! Show your spirit!" then he nudged the boy next to him and said, "Wow, our fans are really lousy, they don't even support the team, if they don't want to show their support then why don't they leave???"...and I noticed that he was more concerned about yelling at the crowd instead of cheering for the actual touchdown.

Good times.